Privacy Policy

At Ganesh Tech Solution, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, mobile applications, products, or services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Address (optional)
• Business/company details
• Payment information (handled securely through third-party gateways)

b. Technical Information

• IP address
• Browser type & version
• Device information
• Cookies & usage logs
• Location information (approximate)

c. Service-Related Information

• Project requirements
• Documents, files, and content provided by the client
• Communication logs (emails, chats, support messages)

2. How We Use Your Information

We use your information to:

• Provide IT services (web, app, software, cybersecurity, cloud solutions)
• Improve our website, apps, and services
• Communicate regarding projects, invoices, and support
• Maintain internal records & compliance
• Protect our systems from fraud or security threats
• Send service updates, newsletters, or promotional offers (you may opt-out anytime)

3. Data Storage & Protection

Your data is stored on secure servers.

We use SSL encryption, firewalls, and access control to protect your information.

Only authorized personnel can access client data.

We never sell or share your data with unauthorized parties.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Save preferences for faster navigation

You may disable cookies in your browser settings, but some features may not function properly.

5. Sharing of Information

We DO NOT sell or trade your personal data.

We may only share information with:

• Trusted third-party service providers (hosting, email services, payment gateways)
• Law enforcement if required by law
• Project-related tools (Google Cloud, AWS, SMS gateway, etc.) — only with your permission

Every third party we use follows strict security regulations.

6. Third-Party Links

Our website may contain links to external websites.

We are not responsible for their privacy policies or content.

Users should review their policies before sharing any information.

7. Data Retention

We keep your data only for:

• Project duration
• Legal & tax compliance
• Future support (if required)

You may request data deletion anytime.

8. Your Rights

You have the right to:

• Access your data
• Request correction
• Request deletion
• Withdraw consent
• Opt-out of marketing messages
• Get details on how your data is used

To request these rights, email us at: support@ganeshtechsolution.com

9. Children’s Privacy

Our services are not designed for children below 13 years.

We do not knowingly collect data from minors.

10. Security Commitment

We follow industry-standard security practices including:

• Encryption
• Secure coding standards
• Regular audits
• Malware & vulnerability protection

But no digital system is 100% secure; users must also follow good security practices.

11. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always be available on our website.

12. Contact Us

For questions or privacy concerns, reach out to us:

Ganesh Tech Solution

Email: support@gtsol.in

Phone: +91-6396617714

Website: www.gtsol.in