Privacy Policy

At Ganesh Tech Solution (GTS), we value your trust and are committed to protecting your personal data in compliance with global standards, including the UK GDPR (General Data Protection Regulation). This policy explains how we handle your data when you interact with our website, mobile applications, or IT services.

1. Data Controller

Ganesh Tech Solution acts as the Data Controller for the personal information collected. This means we are responsible for deciding how and why your data is processed.

2. Lawful Basis for Processing (UK/EU Compliance)

If you are located in the UK or EU, we process your data under the following legal grounds:

• Contract: To perform the services you have hired us for.
• Legitimate Interests: For fraud prevention, network security, and improving our software solutions.
• Consent: When you voluntarily sign up for newsletters or quotes.
• Legal Obligation: To comply with statutory tax and business laws.

3. Information We Collect

a. Personal & Business Information

• Name, Email address, and Phone number.
• Business details and Physical address.
• Payment information (Processed securely via third-party encrypted gateways).

b. Technical & Usage Data

• IP address, Browser type, and Device information.
• Cookies and approximate location data.

c. Service-Related Data

• Project requirements, source code access (if applicable), and client-provided documents.

4. International Data Transfers

As we provide services globally from our base in India, your data may be transferred across borders. For our UK/EU clients, we ensure that such transfers are protected by Standard Contractual Clauses (SCCs) to maintain the same level of protection as required under UK law.

5. Data Storage & Security

• We use SSL/TLS encryption for all data transmission.
• Access to client data is strictly limited to authorized personnel working on your specific project.
• We follow secure coding standards (OWASP) to prevent vulnerabilities in our deliverables.

6. Your Rights (Including UK GDPR Rights)

You have the following rights regarding your data:

• Access: Request a copy of your personal data.
• Rectification: Request correction of inaccurate information.
• Erasure: Request deletion of your data (The "Right to be Forgotten").
• Portability: Request your data in a machine-readable format.
• Object: Object to direct marketing or automated processing.

UK residents also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

7. Data Retention

• Project Data: Retained for 2 years post-completion for technical support.
• Financial Records: Retained for 7 years to comply with tax and audit regulations.
• Marketing Data: Retained until you withdraw consent (Unsubscribe).

8. Third-Party Sharing

We DO NOT sell your data. We only share information with:

• Cloud providers (AWS, Google Cloud) for hosting your projects.
• Payment processors for secure transactions.
• Law enforcement if required by valid legal mandates.

9. Contact Us

For any privacy-related queries or to exercise your rights, contact our Data Privacy Team:

Ganesh Tech Solution

Email: support@gtsol.in

Phone: +91-6396617714

Address: Saket Colony, Hathras, Uttar Pradesh, India (204101)

Website: www.gtsol.in